Your Sales Automation Blueprint
Broadway Technologies and SFA Technologies each have years of
practical experience developing software to make businesses operate
more efficiently. We've put our product lines together, along with
select productivity software from other top-notch developers, to
provide an Automation Blueprint to meet your sales organization's
needs, and to solve their problems.
Step 1 : OrderMaster
OrderMaster uses industry leading bar code order entry software,
along with Symbol's laser bar code scanners, based on the popular
Palm II PDA. This gives your sales reps,
either in the showroom, the field, or a trade show, the ability
to quickly and reliably
take orders. The less time your rep spends writing, the more
time they have to talk to a customer about your products.
Consider these advantages :
- Your sales reps have more time to talk to customers about
products that will benefit their business, rather than copying
- By reading bar codes rather than writing down numbers, you
eliminate mistakes that originate from poor or hasty handwriting
- The sales rep and customer also get immediate confirmation
that the correct item has been placed into their order.
- Since line items in the order are stored in the Palm Pilot,
you eliminate the psychological 'end of page' hurdle that causes
of your customers to stop ordering at that point.
- By transferring orders directly into the OrderMaster server,
you eliminate data entry errors that invariably occur when your
keypunches the order. You don't pay for that data entry time,
either saving you on employees, or allowing your employees
to perform more productive tasks.
- You are able to provide your customer with an order confirmation
on the spot ... neat, complete, and error free.
Using Palm Pilots allows your sales reps to simply drop them
into a pocket while moving around and demonstrating product.
There are no bulky clipboards or order pads. One of our competitors
actually requires their customers to buy bulky and expensive
notebook computers as order taking devices. Boy did they miss
Convenience, efficiency, accuracy ... This is what you need
in your sales organization, and OrderMaster delivers with a system
that hits the bulls eye!
Step 2 : Web Transfer
Are your field reps having to mail or fax in orders? When
you have the advantages of OrderMaster at your showrooms and
trade shows, why settle for the 'old way' of allowing mistakes
and time consuming order entry to continue to impact any part
of your business?!?
Our Web Transfer system allows your field reps to upload orders
directly to our web server. From there, your home office can
simply download them and import them into your fulfillment software.
Your reps also can download the latest product and price database
as often as it is updated. They will never quote old prices,
or be missing new products recently added to your lines.
And the good news is : Web Transfer is inexpensive to set up,
with very reasonable monthly service fees. It will pay for itself
over and over again.
Step 3 : Online eCommerce
Wouldn't it be nice if your sales reps could spend all their
time prospecting for new customers, and talking to existing customers
about expanding the business they are doing with you?
Well, that can't happen, because your reps spend so much time
on the phone and on their feet just writing down orders for the
same old maintenance business over and over again.
Vortex Online eCommerce frees up time for your sales reps by
letting your customers use a self-service "Business to Business" online
shopping cart to place the bulk of their orders.
Vortex allows the customer to place orders directly but still
keeps their designated sales staff in the buying loop via an
order entry source. The sales staff can still provide service
on orders placed, but they gain valuable time to act more as
a total "buyer's
consultant", rather than just an order taker.
Just as discussed
for the OrderMaster system, this saves your company time and
mistakes. Done correctly, this can free up 70 to 90 percent
of your sales reps' time to prospect for new business! Yep ...
should have had this in place a LONG time ago.
Broadway Technologies' Vortex B2B shopping cart is a fully featured
answer to this need. Just click
here for more details.
Step 4 : Customer Service
If your office staff and reps spend a log of time on the phone
answering the same old questions, we've just found another area
where their time is being spend inefficiently.
The Athena Customer
Support system lets you quickly put the answers to frequently
asked questions on your web site, plus it
organizes and double checks every customer support communication
you receive. It won't let your people drop the ball on a customer's
question or problem, because you can instantly see a list of
all unhandled communications.
Every week you delay from implementing this Automation Blueprint
for your business is costing you money.
call right now.
Click here to view our Site Map