Your ability to get timely and useful support for your ordering
system is just as important as the capabilities of the ordering
system itself!
To illustrate this, OrderMaster has recently replaced two
of our competitors in High Point showrooms just because the
companies could not get support. And we're not talking about
effective handling of technical issues, they couldn't even
get these companies to return their phone calls!
Steve Cunningham, OrderMaster's founder, has established
for our software the best technical support net in the business
:
- Steve has instituted a new 24/7 support line, with
a guaranteed 4 hour call back, at 404-307-7106.
- The support staff consists of personnel with years
of experience using and supporting OrderMaster.
- A new VAR (value added reseller) program has placed
additional trained support resources in the US Southeast,
US Southwest,
Illinois, and New York. Our personnel at Broadway
Technologies are part of this network.
- Onsite support staff
is on hand at New York, High Point, Atlanta, Dallas,
Las Vegas, Chicago, and Denver trade shows,
and available at other shows with advance arrangement.
- Powerful PowerPoint tutorials are available to train
your staff, and help them brush up before a Market.
- At many Markets, we have trained personnel on hand that
you may contract to run your showroom ordering system,
freeing your own staff to concentrate completely on sales.
Why wait? Contact us at 704-542-3888 to start
saving money ... and eliminating headaches ... today! |